EMERGING ROLES IN TECH

BizOps — The Ultimate Generalists

Photo by Marvin Meyer on Unsplash

With scale comes complexity. Silos slowly creep up, and mission-critical tasks start to fall between the cracks. Enter Business Operations (BizOps) — a cross-functional role with the sole mandate of getting stuff done and keeping the company on track.

What Is In The Name?

Definitions quoted from “BizOps the Connective Tissue in Tech Companies”

Most tech companies have a BizOps unit, including Stripe, Uber, Shopify, Notion and many others. The title, however, tends to vary from one employer to another. Examples include “Strategy & Operations”, “Strategic Initiatives”, “Special Projects”, “Strategy & Business Operations”, and of course “Business Operations”. If you meet someone who works in tech and has a title like this, odds are the person does some version of the job I’m about to describe.

What do BizOps Managers Actually Do?

When I first transitioned from Data Science to BizOps at Uber, I had no clue what it took to be a successful BizOps manager. My hiring manager selected me for my analytical rigor and business acumen. But after observing my new colleagues in action, I soon realized that the spectrum of a BizOps…